Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Be the calm in the middle of the storm. Cloak yourself in Nothing But Positive Energy gear to quiet the noise around you.
U.S. Shipping Addresses: Takes approximately 10-15 business days, excluding weekends and major U.S. holidays. Please be advised that due to COVID, some delays beyond the indicated timeframes may occur.
International Addresses: Outside of the U.S., it takes 3-5 weeks to receive your order, as we cannot control any unexpected delays.
U.S. Destinations: Your order will be based on carrier calculated rates from USPS. Free domestic shipping if your order total is over $75.00.
International Destinations: Your shipping fee will be charged at checkout.
If you're not in love with your purchase, we will accept return items within 14 business days from date of delivery. TLW is not responsible for return shipping fees except for wrong items received. Shipping fees are non-refundable unless the item is out of stock or canceled prior to shipping. Items received after 14 business days will be subject to a 20% restocking fee. TLW will not accept any items returned with obvious signs of wear and cannot accommodate damages after wear. Returns that do not meet our policy and items received after 30 days from date of delivery will not be accepted. An email notification will be sent to you once your package has been received and processed by TLW along with your credit information. All items marked as final sales are final. No refunds will be issued for those items.
Enclose the original packing slip from your package, find the item(s) that you are returning and write down the quantity you are returning next to each item. You can also briefly state the reason for your return below the item. Ship the item back to the address on the package or your packing slip. If you have lost your packing slip, you can also print out one of the emails we sent you with the list of items you ordered. Please allow us 1-2 weeks to process your return once TLW receives them. All items returned will be inspected before a refund is issued.
TLW Attn: Returns P.O. Box 30840 Midwest City, OK 73140
If one or more items on your order are out of stock, please allow around 5-7 business days to see the refund on your bank/credit card statement. For returns, please allow 2-3 weeks to see refunds on your bank/credit card statement.
We do not offer exchanges at this time.
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